Frequently Asked Questions

Some Common Questions

We know you’ve got questions. Here are the answers to our most common.

CHC provides non-medical in-home support services such as assistance with hygiene, medication reminders, cleaning, meals, and other tasks. The full list of services can be found on our services page.  All of our services are built around those we serve, so each care plan is unique and person-centered.


At this time, CHC cannot accept Medicaid or Medicare. We hope to do so in the future and will announce when those payments options becomes a reality.


We can accept ALL long term care insurance as well as VA benefits.


Yes! We accept cash, credit, debit, and checks for payment of services.


CHC is only licensed to serve Thurston County. Should demand increase in surrounding counties we would consider expanding our license.


We do have a minimum shift length of 3 hours. The full list of rates can be found on our rates page.


As a caregiver owned and operated agency, we know how important it is to bring experienced, reliable caregivers onto our team. In keeping with our Department of Health In-Home Services licensing requirements, we follow extensive measures to ensure that our caregivers are trained, professional and safe. Our caregivers are all licensed Certified Nursing Assistants (CNAs) or Home Care Aids (HCAs), meaning that all of our caregivers have gone through at least 75 hours of training in essential care skills, mental health, dementia, infection control and more. Most of our caregivers are also NARs, DDA-residential certified, and continue to receive thorough training to meet the needs of specialized care cases. All of our caregivers are required to have at least a year of experience before being considered for employment. Additionally, all of our caregivers complete State and Federal background checks and are fingerprinted. We conduct a lengthy interview process and require a probationary stage of employment before considering a new caregiver for ownership in our cooperative.